What happens if I am running late?
Up to ten minutes is fine and you will still get the full cut. Past that, your barber will shorten the service to protect the next appointment, or move you to the end of the session if there is room. Let us know when you can.
Can I walk in without booking?
Yes, in the morning. Both barbers hold their first two slots open each day. Afternoons are appointment-led, though cancellations are offered to anyone waiting in the shop.
Do you cut children's hair?
We do, from around four years old, and the under-twelves rate covers it. Book the first slot of the day if your child does better before the shop gets busy — there is a booster seat and no pressure to sit still for a perfect finish.
How do I choose between a fade and a scissor cut?
A fade holds a sharp shape but needs refreshing every two to three weeks. Scissor work sits softer and grows out for six weeks or more without looking untidy. If you are not in the shop often, ask for scissor work with a tapered neck.
Can I switch to the other barber?
Always, and nobody takes it personally. Both barbers keep notes on guard numbers, partings and finished lengths, so your cut carries across chairs. Just name who you would like when you send a request.
What if I need to cancel or move my slot?
Send a note as early as you can and the slot goes back on the list at no charge. Repeated same-hour cancellations mean we will ask you to walk in instead of booking ahead, simply because an empty chair cannot be filled that late.
Do you sell anything to take home?
A short shelf only: one clay, one cream, one beard oil and a decent comb. Your barber will tell you if you do not need any of it, which is most of the time.